returns and refunds policy

1. Returns.
   You have 7 calendar days to return an item from the date you received it.
   To be eligible for a return, your item must be unused and in the same condition that you received it.
   Your item must be in the original packaging.
   Your item needs to have the receipt or proof of purchase.
   Sale items and special promotions are not eligible for refunds.
2. Damaged Goods. I take great care in packaging your print in a way that ensures it arrives to your door safely and without damages. If, for some reason, your parcel arrives to your door damaged, please provide us with photographic evidence and do not remove the print from its packaging. All damaged goods need to be returned in its original packaging unopened, within 7 working days for a full refund or exchange.
3. Refunds and Exchanges. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) or allow an exchange for an item at the same value of the original purchase.You will receive the credit within a certain amount of days, depending on your card issuer’s.
4. Shipping. Unless an item is damaged, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. South African customers can use Postnet-2-Postnet for return shipping at an affordable price. Exchanges will be treated as new orders and shipping costs will be the responsibility of the customer.